Document 1 — Volunteer induction New volunteers must complete an online orientation before attending the on-site induction. On-site sessions are offered on August 6 and August 13. Each session has 12 places. Booking is confirmed only after an email from the coordinator; submitting the request form alone does not reserve a place. Document 2 — Coordinator's reply to Daniel Thank you for completing the online orientation. Your request for August 6 arrived after that session had filled. I can offer you a place on August 13. Please reply by August 2 to accept it; otherwise I will offer the place to another applicant. Why was Daniel not booked for August 6?

Document 1 — Workshop notice Clearview Training offers a presentation workshop on July 14. The standard fee is $35 per person. A full-time student may attend for $20 by presenting a valid student card at check-in. Lunch is not included, and there are no other fees or taxes. Register online by July 10. Document 2 — Registration email Please reserve three places for our team. Two attendees are employees, and the third is a full-time student who will bring her student card. We will arrange our own lunch. Please issue one invoice for all three places. What is the total fee for the three attendees?

Document 1 — Workshop notice Clearview Training offers a presentation workshop on July 14. The standard fee is $35 per person. A full-time student may attend for $20 by presenting a valid student card at check-in. Lunch is not included, and there are no other fees or taxes. Register online by July 10. Document 2 — Registration email Please reserve three places for our team. Two attendees are employees, and the third is a full-time student who will bring her student card. We will arrange our own lunch. Please issue one invoice for all three places. What must the student do to receive the reduced fee?

Document 1 — Workshop notice Clearview Training offers a presentation workshop on July 14. The standard fee is $35 per person. A full-time student may attend for $20 by presenting a valid student card at check-in. Lunch is not included, and there are no other fees or taxes. Register online by July 10. Document 2 — Registration email Please reserve three places for our team. Two attendees are employees, and the third is a full-time student who will bring her student card. We will arrange our own lunch. Please issue one invoice for all three places. Which statement is supported by both documents?

Document 1 — Courier notice We tried to deliver parcel 8841 to 24 Forest Avenue, but nobody was available to sign. The parcel is now at our Cedar Road collection point. Bring photo identification. Collection is possible from 8 a.m. to 6 p.m. on weekdays. To request a second delivery, call before noon on the preceding weekday. Document 2 — Message from Maya to Luis The parcel contains the display panels for Friday's exhibition. I cannot leave the exhibition hall on Thursday. Could you collect it after your dentist appointment, which ends at 4 p.m.? The collection point is ten minutes from the dental clinic. I will send you the authorization form so you can collect it on my behalf. Why is the parcel at the collection point?